So I called back and needed to put up with their automated system bullshit which doesn't work cause it doesn't understand you most of the time and it just hangs up on you. I pressed the 0 key 10 times and I finally got connected with someone. This rep was more helpful then the last one. He opened up my account information and saw that it was in fact closed and I had no way to pay this bill. Because of this he credited my account and told me I was all set with a zero balance.
My advice to American Express is if you want people to pay their fucking bill you need to give them the information so they can pay you. You don't tell someone they owe money and then refuse to give them their account number so they can pay you. What kind of way to do business is this? Oh well, im done with them. Ill never get a card from them again. Bye bye American Express!